We asked our technician, and employee spotlight of the month, Teddy and he said: “Well it could be a number of things ranging from possible loose connection, battery, or starter issues. The best thing would be to try to jump start your vehicle, although this is only maybe a temporary fix it can get you
This month we wanted to recognize Teddy, After being with Goodyear for 14 years, Teddy joined Stephen’s Automotive, LLC in April 2014. He brought a vast amount of experience and knowledge. Teddy joined us with his Virginia State Inspection License and continues to attend multiple training sessions to improve his skill set. He has been
We asked this same question to our service writer Adam, and he said: At least once a year, when a vehicle is not exercised regularly condensation or moisture can form in components like the engine oil pan, power steering pump, or A/C compressor, causing a breakdown of fluids. To avoid this have your vehicles serviced
Employee Spotlight, February 2023 This month we are spotlighting Luke! Luke joined us here at Stephen’s Automotive in 2019 and has been working in the industry for four years. Luke’s love for cars began with his father, who he would work on cars with. Luke has now obtained his Automotive Tech Certificate, while practicing as
For the month of January we wanted to give our customers an opportunity to learn more about our employees, so first we heard from Josh, one of our Auto Technicians. Josh started out with Stephen’s Automotive, LLC in July 2014 as a part-time shop cleaner. He swept floors and returned tools to their proper place.
Dear Customers, It has been a pleasure taking care of your vehicles this past year. The growth we’ve experienced over the years is because of customers like you, who faithfully support our business. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Congratulations to
We asked Stan, our assistant operations manager and he said… Following YouTube can allow you to see how difficult or easy that a particular job can be. Using YouTube can show you what tools are needed and determine if the job is within your realm of experience. You should always consult a professional if you
We asked our professional Josh, automotive technician, this question and he said: Your windshield wipers will usually make noise due to them being old, with age they get hard and work poorly. Having a dirty windshield or a cheap set of wiper blades will also cause a squeaking noise At any time that visibility is
We asked our professional Luke, and he said: “Break the lug nuts free with the vehicle on the ground, this will help the tire to not spin while loosening the nuts. Next jack it up and swap the tire, each vehicle has a spare you just have to know where it is! After switching the
If you remove the key from the ignition and your car continues to run it is most likely due to a faulty fuel pump relay or a defective ignition switch. How to turn off a car that is still running: do not remove any parts, or try to disconnect the battery. Just park the vehicle
Stephen's Automotive | (804) 749-4421
2382-A Lanier Road, Rockville, VA 23146
